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Returns Policy

Please be sure you have measured your dog correctly before purchasing.

Sizes and dimensions of products are given on this website.

If you do return the product to us you must return them in an undamaged and unused condition.

I recommend that you use a tracked/signed for delivery service when returning goods. I take no responsibility for any returned goods that are not received or are lost during shipping.

You may try it on your dog for size but if unsuitable they must be returned to us at your expense, in a condition in which we are able to sell them to another customer, so that means not stretched out of shape, dirty or covered in dog hair.

Please use all the original packaging so that it can be sold to another customer.

Should you return something it must be no later than 30 days after purchase according to the Consumer Rights Act 2015.

Please give the date you purchased the item, along with your name and address and a covering note explaining reasons for the return. I can then issue a full refund.

If you would like to discuss something with me about the return I will be happy to advise you.

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